Architecture and Design Sales Manager
Extraordinary people. Exciting possibilities. Your success is what’s next at Scott Group Studio. In our highly competitive world there’s one thing that sets a company apart – its talent. At Scott Group Studio our employees bring their expertise, enthusiasm, and creativity to work every day. We’re committed to making Scott Group Studio a great place to work. A place you can be proud to be a part of, where your talents are embraced and your efforts are encouraged and supported. If you are a person that “puts people first”, “see it and solves it”, “does the right thing” and “pursues excellence”, discover how you can be a part of what’s next.
About the Position
The A&D Sales Manager is responsible for leading and developing Scott Group Studio’s Architecture and Design (A&D) Sales team across all showrooms. This role ensures consistent execution, growth, accountability, and superior client experience in every market. Reporting to the Vice President of Sales, the A&D Showroom Sales Manager provides coaching, direction, and performance management for both showroom and outside sales teams to achieve company sales and strategic objectives.
Responsibilities and Duties
- Lead and manage all A&D showroom and outside sales team members across a six-market territory.
- Establish and communicate clear sales goals, activity expectations, and performance aligned with company objectives.
- Conduct regular team and individual meetings to review sales pipelines, goal progress, and activity metrics.
- Lead the adoption and optimization of the CRM system, ensuring consistent use for pipeline tracking, client communication, and forecasting including training and coaching team members on effective CRM use, connecting system insights to business goals and customer experience.
- Partner with design and operations teams to align CRM data with project tracking and client engagement processes.
- Analyze CRM data to identify trends, improve sales effectiveness, and inform leadership decision-making.
- Provide coaching and mentoring on consultative selling, client relationship management, and business development techniques.
- Collaborate closely with Inside Sales to ensure efficient lead generation, handoff, and client follow-up processes.
- Support High Value Account initiatives by facilitating collaboration and communication across markets and departments.
- Plan and oversee regional events, trade shows, and networking opportunities to strengthen brand presence and client engagement.
- Respond to and resolve customer escalations promptly while reinforcing a world class service experience.
- Partner with Vice President of Sales on quarterly and annual business reviews, sales forecasting, and strategic planning.
- Participate in recruiting, hiring, onboarding, and professional development of sales personnel.
- Prepare and present regular performance updates, metrics, and market insights to executive leadership.
- Maintain knowledge of industry trends, competitor activities, and emerging market opportunities.
- All additional duties assigned as needed.
Required Qualifications and Skills
- Bachelor’s degree in design, business, marketing or a related field preferred.
- Minimum 8 years of experience within the A&D industry, including at least 3 years in sales management or showroom leadership.
- Demonstrated success leading multi-market or multi-team sales operations with measurable performance results.
- Strong experience in consultative or relationship-based selling.
- Experience implementing and driving CRM adoption to improve visibility, accountability, and sales performance across a creative or design-driven team.
- Strong data and process orientation, with the ability to balance structure and flexibility in a creative environment.
- Ability to lead, motivate, and develop high-performing teams.
- Diplomacy, good timing, and a direct communication style.
- Strong interpersonal, verbal, and written communication skills.
- Ability to speak in front of a variety of audiences including 1:1, small groups, large groups, training sessions, networking events, trade events, client meetings, prospective client meetings, etc.
- Ability to earn and maintain trust among clients, direct reports, peers, and leadership.
Additional Requirements
- Travel: Regular travel is required (approximately 25-40%) to showroom locations, client meetings, industry events, and trade shows. Current driver’s license required.
- Work Environment: This position operates in a combination of showroom, office, and client site environments and may occasionally require evening or weekend availability for events or deadlines.
- Physical Requirements: Must be able to lift up to 50 pounds occasionally and remain in a stationary position for extended periods during client meetings or presentations.
- Other: Must be able to use telephone, basic computer programs, CRM systems, to regularly perform duties of role.
Equal Employment Opportunity and Non-Discrimination Statement
Scott Group Studio is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other status protected under applicable federal, state, or local law. We value diversity and are dedicated to providing a workplace free from discrimination, harassment, and retaliation. Employment decisions are based on merit, qualifications, and business needs.
E-Verify Participation
Scott Group Studio participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. Applicants must be legally authorized to work in the United States.